Frequently asked questions
Answers for renters looking for a home in Los Cabos, and for owners listing one.
For tenants
How do I contact a property owner?
Open a listing and send an inquiry. You do not need an account to contact anyone.
What lease terms are typical in Los Cabos?
Every listing on ZillMX is for one month or longer. Many owners offer six- or twelve-month leases; the listing shows the minimum stay the owner accepts.
How do deposits work?
Deposits are set and held by the owner, commonly one month of rent. ZillMX never holds deposits or rent, and is not a party to your lease.
Do renters pay any fees?
No. Browsing and contacting owners is free. ZillMX does not charge renters anything.
What does "verified" mean?
A verified lister has confirmed their identity with us before publishing. It tells you who you are talking to; it is not an inspection of the property.
Can I visit before signing?
Arrange a visit directly with the owner. We recommend seeing a property, in person or by video call, before paying anything.
For property owners
What does it cost to list?
Three weekly plans: Basic $10 (1 active listing), Premium $25 (3) and Pro $45 (10). Prices are in USD, per week.
How do I create a listing?
Sign in, then follow the five-step form: details, price, photos, location and publish.
What is verification and why does it matter?
A one-time identity check. Renters can see that a listing comes from a real, confirmed person, which builds trust before they reach out.
How do I manage inquiries?
Inquiries arrive in your dashboard and by email. You reply to renters directly.
Can I cancel any time?
Yes. Cancellation takes effect at the end of the current billing week, and your listings stay published until then.
How do I pay?
By card, billed weekly in advance through our payment processor.
Still have questions?
Tell us what you need and we'll point you in the right direction.
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